Promptally support
How can we help?
Send us your questions, report a problem, or ask for help with your Promptally account and marketplace activity.
contact@promptally.devSupport for every part of Promptally
Account & access
Sign-in, verification, profile, collections, and account settings.
Payments & Pro
Subscriptions, purchase confirmations, billing, and payment questions.
Selling & publishing
Seller Studio, payment gateways, payouts, and blueprint publishing.
Technical support
Broken pages, downloads, unexpected errors, and product feedback.
Help us resolve it faster
Include your Promptally username, the affected page or blueprint, and any payment reference relevant to the issue.
Never email passwords, API keys, card details, or recovery codes.
Prefer writing directly? Email contact@promptally.dev. You can also return to the Promptally homepage.